Our Return Policy

Thank you for shopping with us! We value your business and strive to provide the best products and services. Please review our refund policy below:

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***ALL SALES ARE FINAL***
Once a purchase is completed, all sales are final. We do not offer refunds or exchanges unless the product is defective or damaged.

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30-Day Warranty
We stand behind the quality of our products. If you receive a defective or damaged item, you may request a replacement within 30 days of receiving your order. To initiate a claim under our warranty, please contact our customer service team at thebayareagrounds@gmail.com

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Conditions for Warranty Claims:

• Claims must be submitted within 30 days of receiving the product.

• Please provide your order number and a description of the issue.

• We may request photos to assess the defect or damage.

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Exclusions
This warranty does not cover:

• Damage caused by misuse or neglect.

• Normal wear and tear.

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Thank you for your understanding. If you have any questions or need further assistance, please don’t hesitate to reach out!